How can I be sure my photos are safe?
We use Amazon S3 storage services for all accounts on Yogile, safely securing your photos in the cloud. For added safety, paid accounts also receive a second backup in Backblaze B2, through this, we can restore photos that you accidentally delete from your account.
What makes us different from other photo storage services?
Our main focus has always been ease-of-use. People contributing photos to your albums don’t need to create an account to upload their shots, making it easy for your friends and family to contribute their favorite moments without any hassle. Other photo services often make the process for adding photos so complex, your friends may avoid adding their photos just to avoid the trouble. With Yogile, you also retain ownership of all of your photos and they are kept in their original resolution.
How can I be sure that this platform will be kept up and running?
We are an independent and profitable company, not swayed by outside investors or external parties. We’ve been running Yogile for over 10 years and have stream-lined our operations to provide the best service possible. You can be sure that Yogile will be around to keep your photos safe for the long haul.
Uploading on my iPhone or iOS device is slow, what can I do?
Go to 'Settings' on your iPhone, and tap 'Camera'. Then tap 'Formats' and change from 'High Efficiency' to 'Most Compatible'. Now all your photos will be uploaded as JPG, which is more performant and more compatible with other devices, than when using Apple's HEIC image format.
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What's the difference between an upgraded/paid account and a free account?
With a free account, all albums that are more than 7 days old will be automatically deleted. With a paid account, albums will never be automatically deleted as long as you're on the paid account.
What image file formats do you support?
We support almost all image formats; RAW images, JPG, TIFF, PSD (Photoshop), GIF, PNG and more.
How much does an upgraded account cost?
$44.99 per year.
Does an upgrade remove my limits from just certain albums (if I upgrade from an album page), or does it affect my entire account?
Upgrades apply to your entire account. An upgraded account can have an unlimited number of albums, with an unlimited number of photos per album and absolutely no uploading restrictions.
If I am a paying customer and I set up an album to share, is there still a limitation for the other people I invite to share photos to my album?
No, there is no limitation for other people. If you have an upgraded account family and friends will be able to add an unlimited amount of photos to your albums.
Can I use Yogile for commercial purposes? What if I'm professional photographer, and I want to share albums with my clients?
It's fine. We don't have any issues with commercial usage. In fact, many photographers use our site!
Does the premium plan renew automatically, and how do I cancel?
Your premium account renew automatically every year (or month for monthly premium accounts). You can cancel any time, and your account will stay premium for the remaining time, but not auto renew next year or month.
What happens if I cancel my premium account?
Your premium account will remain valid for the reamining days. Once your premium account has expired, you're back on the free account. With a free account, all albums that are more than 7 days old will be automatically deleted. You can still get all your photos back by using the album download option, before your premium account expires.
How do I correctly set the name of the photographer? Right now it says, "Shot by Unnamed"?
All users are nameless by default. To change your name, click the 'My Account' link in the menu at the top of the page and fill in the 'Display name'.
Privacy
Who owns the images uploaded to Yogile?
You retain ownership of all images uploaded to Yogile; we don't reserve any rights to your photos. See our terms of use for more info on this.
If I share my album with other, can they delete photos?
No. People can only delete their own photos from an album if they have an account.
Can all of my albums be seen by others when I share an album?
No. People can only see the albums you have shared with them. The rest stays private.
Who can see the contents of my album?
The only people who can see your photo albums are those you have shared your album URL with or otherwise invited. To prevent this, add a password for extra protection or set your album to private. This way, even if someone else has your album url, they can't see its contents.
How do I give people an album password?
When you IM or tell someone the URL of an album, just give them the password at the same time. Or, if you use the Share button when viewing your album, we'll automatically send the password in the invitation e-mail.
Who can upload photos to my album?
The only people who can add photos are those you have shared your album with. By default, this is anyone who has your album URL. You can add a password to an album to limit access, or make sure that photos only get posted after you approve them. To enable this feature, you can check 'Review photo submissions from others before adding to album' in the photo album settings page.
What the difference between an 'Unnamed' and an 'Anonymous' user?
An unnamed user is someone with an account but without a display name. An anonymous user is someone without an account at all.
Can the person who creates the album remove photos if necessary?
Yes. The creator of an album can delete any photos in that album or change its title or description.
Photos
What image file formats do you support?
We support almost all image formats; raw images, JPG, TIFF, PSD (Photoshop), GIF, PNG and more.
Can I touch-up my photos on that are stored on Yogile?
Yes, simply click on the photo you would like to touch-up and it will enlarge the image and display the magic stick icon.
Is it possible to share a link on my profile that allows people to see all of my albums and add photos to them?
Yes, for each album that you would like to appear publicly on your profile page, all you need to do is go under the settings tab of the album and switch the privacy mode to “Listed”.
How do I delete an individual photo?
When you're in your album, click once on the photo you'd like to delete, giving you the large image view. Click the menu item called called 'more' and select 'delete'.
How do I rotate an individual photo?
When you're in your album, click once on the photo you'd like to rotate, giving you the large image view. Then click the magic stick icon to rotate and re-touch your photos.
Can I download photos in high resolution?
When you're in your album, click once on the photo you'd like to download, giving you the large image view. Click the menu item called called 'more' and select 'download'.
How do I change a photo name or description?
In the large photo view, click on the photo title at the bottom. You must be logged in as either the owner of the album or the user who uploaded the photos you'd like to change.
Can other contributors receive notifications when new photos are uploaded to a shared album?
Yes, once they have opened the album, they simply need to click the “Bookmark” button in the (top) tab and they will receive an e-mail notification whenever new photos are added.
What happens to photos I've copied to someone else's album if I delete my account or if my free account expires?
In order to respect and maintain the original owner's rights and control over their content, if you copy photos or an entire album from your account to another user's album, these images are linked to your account status. Should you decide to delete your account or if your free account expires, any photos you have copied to someone else's album will also be removed, even if the recipient's account is a paid one. To ensure continued access for the other user, they will need to save their own copy of the photos within their account.
Albums
Can I combine multiple albums in a single folder?
Yes. Just drag one or more albums onto another, and they will be combined into a folder. To move an album outside the folder, drag it to the top-left corner of the webpage.
How can I change the album settings, such as to make an album private again?
Open the album and click the gears icon to visit the album setting page.
How do I change album settings such as address, title or password?
Visit the album settings page by clicking the gears icon when viewing the album.
How do I download all images from an album at once?
When you're viewing a photo album, click on the down arrow icon that appears above the image gallery. This will bring up the 'download all photos' box. If you only want to download photos posted by a specific user in that album, first select that user from the contributors menu by clicking the people icon. Then just click the down arrow icon again to save that user's photos.
Is it possible for friends to upload photos to an album I create and also download them in printable quality?
Yes. It's exactly what Yogile was made for! Anyone who has access to a photo album (including a password if it's private) can add photos. If you want to approve submitted images before they're actually posted, just make sure 'Review photo submissions from others before adding to album' is checked in the album settings page.
How can I change the order of photos within an album?
First open the album, then click the ‘A->Z’ icon in the album menu bar and choose ‘click here to edit your custom sort order’.
Is it possible to embed an album on my own website with a widget?
Yes. Just visit the album you'd like to embed, and click the share button. Now click the 'Embed on website' link to customize your widget and copy the embed code. You can even let others upload directly into your album from within the embedded album.
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